Embrace a pivotal full time role as a Customer Service Representative with the Edmonton Police Service. Focus on processing police checks and providing top-notch support to applicants.
The Edmonton Police Service seeks a permanent full-time individual dedicated to delivering exceptional customer service. This role entails managing police information check applications, handling fee processing, and assisting fingerprinting and alarm permit applicants. You will respond to queries both in-person and via electronic correspondence while performing general office duties.
Key Responsibilities:
• Accurately process police information check applications
• Provide excellent customer service to applicants
• Collect and process fees for various services
• Respond to inquiries via phone,



email, and in-person
• Perform general office tasks including mail distribution
Requirements:
• Completion of 12th school grade or equivalent certificate
• Minimum two years in word/data processing or data entry
• One year recent cash handling experience required
• Robust interpersonal and customer service skills
• Proficiency in Microsoft Word, Excel, and Outlook
Contribute to the Edmonton Police Service by enhancing customer experiences through skilled communication and productive processing.
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📌 Customer Service Representative At Edmonton Police (Canada)
🏢 City of Edmonton
📍 Canada