Join Canada Life as a Senior Business Analyst, focusing on strategic content development for in-app learning. This temporary position enhances advisor and operations training while driving system usability.
In this role, you report directly to the Director of Advisor Engagement, utilizing your technical expertise to create solutions that increase user engagement and satisfaction with the Wealth system platforms. You'll engage closely with vendors and internal teams to ensure effective project execution and documentation.
Key Responsibilities:
• Drive content creation for integrated training systems
• Assess and enhance usability of Wealth platform tools
• Facilitate user adoption of in-app learning tools
• Report on usage statistics and KPIs
• Manage vendor relationships for improved success
Requirements:
• Bachelor's or diploma in Business or technology
• Proficient in Excel with an analytical mindset
• Familiarity with HTML, CSS, JavaScript advantageous
• Previous experience with WalkMe or similar platforms
• Knowledge of investment products preferred
Contribute to impactful training solutions while enhancing system usability at Canada Life.
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📌 Business Analyst System Usability Focus Toronto
🏢 Canada Life
📍 Toronto