Support clients at National Bank as a Customer Service Agent in our call centre. Make a difference by assisting clients with banking solutions and enhancing their digital experience!
This role is perfect for someone passionate about customer service and bilingual communication. You'll focus on understanding clients’ needs, providing personalized banking assistance, and collaborating with colleagues in a stimulating work setting. Continuous learning is encouraged, with opportunities for growth in your career.
Key Responsibilities:
• Understand and respond to client inquiries and needs
• Support clients with banking applications and transactions
• Provide advice on credit and transaction services
• Direct complex inquiries to specialized teams
• Collaborate with team members to enhance service delivery
Requirements:
• High school diploma is essential
• Bilingual in English and French for client interactions
• Robust written and verbal communication skills
• Promote values of empowerment and agility
• Team-oriented approach to service
Make a meaningful impact on National Bank clients by providing exceptional customer service and support.
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📌 National Bank Call Centre Customer Support Sherbrooke
🏢 National Bank of Canada
📍 Sherbrooke