Join Dexian as a Technical Support Engineer in Toronto, ON, and leverage your troubleshooting skills to enhance customer experiences. This long-term contract emphasizes collaboration and expert mentoring.
In this customer-centric role, you will address complex technical problems while developing expertise in various technologies. Your role will involve interacting directly with partners and customers, requiring excellent communication skills and a personal commitment to quality service. The prospect for mentorship and support is also integral to this position.
Key Responsibilities:
• Resolve technical issues for partner and customer inquiries
• Build expertise in customer support technologies
• Mentor junior team members in troubleshooting




• Clearly articulate solutions to complex issues
• Work alongside high-value customer administrators and developers
Requirements:
• Proven experience in technical troubleshooting
• Understanding of web application technology stacks
• Experience with MySQL and relational databases
• Robust written and verbal communication abilities
• Basic knowledge of networking and system frameworks
Utilize your skills at Dexian, contributing to exceptional customer service and team growth in Toronto.
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📌 Technical Support Engineer Long Term Contract Toronto
🏢 Dexian
📍 Toronto