Zorba is an independent creative agency specializing in innovation communication and scientific storytelling. From our Toronto office, and in collaboration with our global teams in Paris and Singapore, we bring together science, art, and technology to craft ambitious brand content, campaigns, and experiences.

We support our clients end-to‑end – from strategy and creative development to production and post-production. Our core industries include cosmetics, personal care, nutrition, pharma, tech, and medical devices.

We’re looking for a Lead Account Manager to join our Toronto team on a freelance basis.

The Role

Reporting to the COO of Zorba Americas, you will play a key role in managing client relationships and coordinating projects across the agency.

This is a highly operational role within a small and rapid-moving team. We’re looking for someone proactive, organized, collaborative, and comfortable navigating both client communication and production coordination.

You’ll work closely with Strategy, Creative, and Production teams to help deliver integrated campaigns and content.

Responsibilities
Manage and grow relationships with assigned clients and key accounts




Coordinate projects internally with Creative, Strategy, and Production teams
Support the development of strategic and creative recommendations
Lead client communications, meetings, and follow‑ups
Translate client briefs into clear internal project direction
Help build timelines, budgets, and scopes alongside production teams
Ensure smooth project execution from briefing through delivery
Monitor project progress, invoicing, and reporting
Identify opportunities to strengthen client relationships and support business growth

Profile
4–6 years of experience in a similar client services / account management role
Experience in a creative agency or in‑house marketing / communication environment
Strong client relationship and project coordination skills
Experience working with Beauty, Wellness, or Lifestyle brands
Good understanding of integrated production workflows and content development
Comfortable in a fast‑paced / entrepreneurial environment
Robust communication and organizational skills
Cooperative, proactive, and solution‑oriented mindset
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📌 Lead Account Manager Fractional Toronto
🏢 ZORBA
📍 Toronto