Elevate customer service in the automotive sector as an Appointment Coordinator. Manage calls and emails while ensuring clients’ service experiences are enjoyable and efficient.
In this role, you will provide exceptional support to the service department by handling incoming and outgoing communications promptly. A focus on nurturing customer relationships is essential as you advise on scheduled maintenance and manage vehicle information using a computer system.
Key Responsibilities:
• Handle all service appointment calls and emails
• Promote and schedule recommended vehicle maintenance
• Address customer inquiries and provide assistance
• Input and maintain vehicle and customer data
• Complete outbound reminder calls for appointments
Requirements:
• High school diploma or equivalent education
• Experience in customer service or reception roles
• Positive computer and scheduling software skills
• Strong verbal and written communication abilities
• Excellent organizational skills to manage busy schedules
Deliver outstanding service by excelling in customer communication and appointment coordination.
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📌 Customer-Focused Service Coordinator (Sundridge)
🏢 Employment North
📍 Sundridge