Embark on a rewarding role with Swissport as a Passenger Services Agent, dedicated to enhancing passenger experiences in the vibrant aviation sector. Provide essential services such as ticketing and baggage handling in dynamic environments.
This position at Swissport requires delivering top-notch customer service in various airport duties. As a Passenger Services Agent, you will be responsible for managing passenger needs, including issuing boarding passes, assisting special guests, and facilitating smooth check-in processes. Your attention to detail and proactive demeanor will ensure a seamless travel experience for passengers of all backgrounds.
Key Responsibilities:
• Inspect and verify passenger documentation before travel
• Issue boarding passes and assist with rescheduling
• Manage baggage processing and fee calculations
• Assist passengers with special needs through terminal procedures
• Direct passengers through Customs and Immigration as required
Requirements:
• High School diploma or GED equivalent
• 1+ year of relevant experience in a rapid-paced setting
• Bilingual in English, spoken and written
• Must be at least 18 years old
• Willingness to work flexible hours
Leverage your customer service skills to support travelers and enhance operations at Swissport.
#J-18808-Ljbffr