Join our energetic aviation team as a Customer Service Representative! You will ensure customer satisfaction through efficient communication and coordination for aviation services and accommodations.
This role requires an enthusiastic individual with a blend of customer support and problem-solving skills. As a key point of contact for clients, you will handle requests for fueling, catering, and transportation while ensuring a smooth operational flow between customers and line service agents. Your bilingual proficiency in French and English is crucial to interact with our diverse clientele.
Key Responsibilities:
• Provide courteous service to customers upon aircraft arrivals and departures
• Assist in securing hangar space, fueling, and catering needs
• Facilitate hotel and transport arrangements for clients
• Maintain seamless communication with line service agents
• Effectively manage competing tasks and priorities
Requirements:
• Experience in customer support with troubleshooting capabilities
• Fluent in French and English, both spoken and written
• Solid writing and communication abilities
• Knowledge of Microsoft Office; adaptable to current technology
• Proven ability to manage multiple projects simultaneously
Utilize your skills in a rewarding environment to improve customer experiences in the aviation sector.
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📌 Customer Service Role In Aviation Longueuil
🏢 Starlink Aviation
📍 Longueuil
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