Shape luxury travel experiences with Kensington as the Director of Loyalty Marketing. This hybrid role focuses on launching a current loyalty program for exclusive clientele.

Kensington is seeking a Director of Loyalty Marketing to oversee the launch and operation of a bespoke loyalty program. This key position requires expertise in strategy execution, CRM, and lifecycle communications to elevate client engagement. The role demands a robust understanding of luxury expectations, making sure each customer journey is exceptional.

Key Responsibilities: • Lead cross-functional teams for program implementation and sales training • Develop and refine loyalty program content, look,



and voice • Execute Phase 1 soft-launch with targeted communication strategies • Analyze engagement metrics for program optimization • Deliver a flagship launch event with press attendance

Requirements: • 10+ years in loyalty or CRM marketing • Proven leadership in experiential program execution • Familiarity with HubSpot or similar CRM platforms • Experience managing high-end events from start to finish • Bachelor's degree in marketing or business preferred

Elevate your career in luxury marketing by leveraging your expertise in client engagement and program management with Kensington. #J-18808-Ljbffr

📌 Director Of Loyalty Marketing Kensington Toronto
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📍 Toronto