Lead and motivate the Registry Administration team at AMA while thriving in an engaging, in-office environment. Your coaching skills will shine as you guide team members to success and foster a collaborative culture.
AMA is seeking a spirited Supervisor with at least three years of Registry experience. Bring your natural mentoring talents and upbeat positive attitude as you support the day-to-day operations and uphold employee engagement. You'll also communicate changes, resolve member concerns, and monitor team performance to achieve vital business objectives.
Key Responsibilities:
• Support daily operations for the Registry Administration Team
• Provide staff training, mentoring, and career development
• Communicate updates to staff and resolve member escalations
• Analyze contact center metrics to optimize team performance
• Maintain adherence to Service Alberta policies and procedures
Requirements:
• Minimum 3 years of Registry experience
• Certifications in Basic Registry, CORES I & II, Alberta Health & Wellness
• Clear Police Information Check
• Previous leadership experience is a bonus
• Robust commitment to team culture and engagement
Bring your passion for inspiring others to AMA and create a supportive workplace for your team.
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