Lead client-focused security operations as a Director of Client Services at Guardteck in Calgary, AB. Your leadership will enhance client relationships and operational performance in security.
As a Director at Guardteck, you will oversee client services while managing account managers and ensuring the delivery of high-quality service across multiple security sites. Your experience in contract security or multi-site settings will be key as you drive operational efficiency, manage budgets, and support RFP activities.
Key Responsibilities:
• Lead client account managers to deliver top-notch security services
• Establish transparent objectives and support team development
• Maintain robust relationships and ensure service expectations are exceeded
• Monitor and improve operational performance and KPIs
• Support bids, proposals, and client engagement initiatives
Requirements:
• 5–7+ years in client services or operations leadership
• Experience in contract compliance and escalations management
• Strong coaching and mentoring abilities
• Excellent communication skills in various contexts
• Proficiency in Microsoft Office applications
Shape the future of security service delivery with your expertise in client relations and operational excellence at Guardteck.
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📌 Director Of Client Services In Security Operations Burnaby (Canada)
🏢 Kandor Management
📍 Canada
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