Elevate your career in event management with Encore as an Event AV Operations Manager. Oversee daily operations while ensuring superior customer service and team leadership in this agile role.
In this managerial role at Encore, you will supervise technicians and manage workflow for large-scale events generating substantial revenue. Your expertise in audio-visual operations and customer service will ensure seamless delivery of services. Empower your team through effective performance management and training while driving client satisfaction and revenue growth.
Key Responsibilities:
• Manage daily activities and workflow of technical staff
• Supervise scheduling and timekeeping of team members
• Ensure clients review and approve billing accurately




• Maintain proper inventory control and equipment safety
• Attend relevant production meetings and delegate tasks
Requirements:
• High School Diploma, Bachelor's degree preferred
• 4+ years AV and customer service experience
• 2+ years in a supervisory role
• Knowledge of live show audio-visual equipment
• Proficient in Microsoft Office and computer hardware
Lead a talented team in delivering exceptional audio-visual services and ensure client satisfaction at Encore.
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📌 Event Av Operations Manager Position Banff
🏢 Encore Canada
📍 Banff