Join the employee experience team at Two Circles as a Workplace Technology Support Analyst. Facilitate technology solutions for Windows and macOS users and uphold a superior technology setting.
As an integral team member, you will ensure global colleagues have the technology support they need. Your responsibilities will include troubleshooting technical issues, managing support tickets, and enhancing onboarding processes for recent hires. Focused on proactive solutions, you will collaborate closely with senior members to improve user experience and streamline workflows. Your passion for technology will make a notable impact.
Key Responsibilities:
• Handle workplace technology support requests for the global team
• Resolve hardware and software issues across multiple systems




• Assist in setting up technology for recent employee onboarding
• Support systems improvement and workflow enhancements
• Proactively identify and rectify user experience issues
Requirements:
• Interest in building a career in IT support
• Relevant exposure through internships or prior roles preferred
• Strong communication for technical explanations
• Responsible and ownership-driven
• Enthusiasm for the sports and entertainment sector
Leverage your IT skills to create a smoother technology experience for our global team.
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📌 Workplace Technology Support Analyst Role Vancouver (Canada)
🏢 Two Circles
📍 Canada