Elevate patron experiences as the Audience Services Coordinator with Pacific Opera Victoria. Provide exceptional support in ticketing, audience programs, and administrative operations, ensuring a welcoming atmosphere.
This front-facing position supports ticket sales and patron communications, utilizing Tessitura, a leading CRM system. Reporting to both the Director of Marketing and Box Office Manager, you will enhance attendance and community engagement through efficient services. With a passion for the performing arts, you'll assist with event coordination and maintain data accuracy while contributing positively to team efforts.
Key Responsibilities:
• Provide front desk coverage and welcome visitors
• Process ticket sales, exchanges, and patron inquiries
• Ensure a safe,



high-quality experience for patrons
• Coordinate audience programs, including the Ticket Access Program
• Assist in maintaining accurate Tessitura records
Requirements:
• Relevant degree or experience in customer service
• Robust communication and organizational skills
• Ability to work evenings and weekends as needed
• Passion for the performing arts and experience with Tessitura
• Valid BC driver’s license is an asset
Bring your dedication to enhancing audience engagement and support Pacific Opera’s mission to inspire through opera.
#J-18808-Ljbffr

📌 Audience Services Coordinator at Pacific Opera (Victoria)
🏢 Canadian CHAMBER OF COMMERCE
📍 Victoria