Advance your career with Comox Valley Toyota as a Service Coordinator, part of Trotman Auto Group, in stunning British Columbia. This role focuses on connecting with customers to schedule service appointments and deliver outstanding service experiences.
As a Service Appointment Coordinator, your responsibilities will involve handling customer inquiries, coordinating service needs, and ensuring that every interaction is skilled and efficient. Your passion for customer service, robust problem-solving abilities, and organizational prowess will make a significant impact. This full-time role offers a rewarding prospect to work in a reputable automotive group.
Key Responsibilities:
• Answer and make calls to schedule appointments
• Provide information and assist customers with concerns




• Document service needs and customer interactions
• Support appointment generation and retention efforts
• Follow up with customers post-service to ensure satisfaction
Requirements:
• Prior experience in customer service or business development
• Exceptional communication and interpersonal skills
• Proficient in MS Office and computer applications
• Valid BC Class 5 or 7 driver’s license
• Solid attention to detail and ability to manage priorities
Utilize your customer service strengths to enhance relationships at Comox Valley Toyota.
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📌 Comox Valley Toyota Service Coordinator Courtenay
🏢 Trotman Auto Group - Shared Services
📍 Courtenay