Be a crucial part of Roots as a Customer-Focused Sales Associate, committed to delivering exceptional service and fostering long-term customer relationships. Your enthusiasm will drive a positive shopping atmosphere.
In this role under the Store Manager's guidance, you will harness your retail experience, ideally in apparel, to ensure customer satisfaction and loyalty. You should possess solid presentation skills, good judgment, and the ability to resolve issues effectively. Responsibilities include cash handling, store maintenance, and making sure products are presented according to company standards.
Key Responsibilities:
• Ensure customer-first service at all times
• Execute POS and merchandising responsibilities




• Maintain compliance with all Loss Prevention protocols
• Keep the store visually appealing through effective presentation
• Stay updated with product and service information
Requirements:
• Retail experience, preferably in apparel
• Ability to establish solid customer connections
• Knowledge of retail operations and merchandising
• Upbeat and optimistic personality
• Self-motivated and able to exercise positive judgment
Contribute to Roots' culture and success by nurturing customer relationships and ensuring service excellence.
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📌 Customer Focused Sales Associate Role St Catharines (St. Catharines)
🏢 Roots
📍 St. Catharines