Join Pollard Digital Solutions as the Global Manager of IT Operations in Winnipeg. Lead support services while enhancing operational maturity and user engagement across the organization.
This role is essential for developing scalable IT operations and ensuring seamless service delivery for end-users. As a proven leader, you'll establish high standards in incident management and build a culture of accountability within a globally distributed team. Your insights will directly support critical business objectives and improve production settings.
Key Responsibilities:
• Oversee global IT operations services and support
• Lead a distributed Service Desk for operational demands
• Collaborate with stakeholders to enhance IT support




• Implement automation and continuous improvement
• Drive platform rollouts and workplace modernization
Requirements:
• Proven leadership in global IT operations
• Robust knowledge of IT service delivery and management
• Experience leading teams under pressure
• Ability to coach and develop team capabilities
• Excellent relationship-building and communication skills
Make a difference in the creative landscape of lottery gaming through impactful IT operations management at Pollard.
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📌 Global It Operations Manager Winnipeg
🏢 Pollard Digital Solutions
📍 Winnipeg