Enhance customer experiences with Prospera Credit Union as a Customer-Focused Member Service Specialist in Coquitlam, BC. In this part-time role, prioritize member interactions while identifying service needs and prospects.
This in office position invites you to leverage your previous banking experience as you help members navigate their financial choices. You will greet clients, foster rapport, and recommend tailored banking solutions alongside your colleagues. Community involvement is encouraged, enriching both your role and local relationships.
Key Responsibilities:
• Greet and assist members with inquiries
• Identify service opportunities to enhance member satisfaction
• Collaborate with team members to provide complete support




• Assist with opening new banking products
• Maintain accurate records of service interactions
Requirements:
• Prior experience in the banking sector is significant
• Strong negotiation and communication skills essential
• Passionate about learning and helping others
• Competent in operating relevant software systems
• Team-oriented with proven relationship-building ability
Embrace the chance to improve member engagement through proactive service at Prospera Credit Union.
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📌 Customer Focused Member Service Specialist Coquitlam
🏢 Prospera
📍 Coquitlam