Leisure Park Monitors are responsible for supervising park and recreation spaces to ensure the safety and well-being of all visitors. This includes maintaining a clean, safe, and welcoming environment, enforcing facility rules, and providing excellent customer service.

This role involves daily interaction with children, youth, and families. Staff are expected to build positive relationships with visitors while supporting general program operations and completing basic administrative tasks such as tracking attendance, documenting incidents, and setting up park-specific features.

Specific End Results and Responsibilities

Positive Interactions
Build positive relationships with park visitors
Greet and engage with all guests
Remain approachable and accessible
Provide accurate facility information or direct guests appropriately
Act as a positive role model for children and youth

Park / Facility Supervision
Daily setup of park fixtures.
Inform visitors of park and facility rules
Monitor activities to promote safety and appropriate behavior
Identify hazards or damaged equipment and report concerns
Respond appropriately to incidents and first aid situations
Document incidents and relevant information as required

Safe and Clean Environment




Maintain cleanliness before, during, and after shifts
Encourage guests to clean up after themselves
Conduct routine inspections of park areas and equipment
Lead by example in maintaining a secure and respectful space

Reporting Structure
Manager of Children & Youth
Children & Youth Programmer – Youth Experience & Events

Education and Experience

Education
High School (preferred)

Experience
1–2 years working with children, youth, or in a recreational/customer service environment preferred

Skills and Competencies
Current Intermediate First Aid (CSA Standard or equivalent)
Strong interpersonal and leadership skills
Ability to work independently
Solid customer service, communication, and problem-solving skills
Ability to engage positively with children, youth, and adults
Conflict resolution skills and awareness of risk management practices

Working Conditions
Ability to work in a noisy, active workplace
Outdoor work in variable weather conditions
Ability to lift 20–50 lbs
Evening and weekend availability required
Position requires in office presence (no work from home)
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📌 Leisure Park Monitor Calgary
🏢 Westside Regional Recreation Society
📍 Calgary