Join Pigment as a Customer Support Specialist, where your expertise makes a difference. Focus on diagnosing problems and delivering exceptional user education in our fast-paced workplace.
You will play an essential role in helping customers navigate our AI-driven platform. With strong communication skills, you'll engage with both technical and non-technical stakeholders to ensure their needs are met. Your insights will guide the Product team in aligning offerings with customer requirements.
Key Responsibilities:
• Serve as a primary point of contact for customer inquiries
• Resolve product issues in collaboration with engineering
• Train customers to enhance their use of Pigment




• Establish operational efficiencies with cross-functional teams
• Manage customer satisfaction proactively within workspaces
Requirements:
• 2+ years in technical support or customer operations
• Excellent organizational and prioritization skills
• Proven ability to adopt recent technologies quickly
• Experience managing internal requests and competitive priorities
• Robust record of delivering high-quality customer service
Be part of Pigment's growth by providing crucial customer support and fostering innovation.
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📌 Customer Support Specialist At Pigment Toronto
🏢 Pigment
📍 Toronto