Join Milwaukee Tools at TTI, located in Richmond Hill, as a Customer Service Representative. Deliver remarkable service while assisting customers with tool-related needs and inquiries.
We are looking for a customer-centric individual to fill our full time Customer Service Representative role at the Milwaukee Tool Factory Service Centre. You will be tasked with executing counter procedures, managing incoming customer inquiries, and overseeing tool intake and release. Your organizational skills will help maintain efficiency in our drop-off operations and ensure customer satisfaction.
Key Responsibilities:
• Provide exceptional service to customers internally and externally
• Execute effective counter procedures for customer support
• Maintain accurate monetary transactions and tool logs




• Handle warranty assessments, ensuring timely customer communication
• Prepare and sort Totes efficiently for daily pickups
Requirements:
• Effective communication and robust initiative required
• Attention to detail and organizational skills are needed
• Customer engagement and conflict resolution skills
• Experience with electric tools is a plus
• High school diploma or equivalent necessary
Drive your career forward in a culture built on respect and collaboration at TTI, specializing in customer service excellence.
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📌 Customer Service Role At Milwaukee Tools Richmond Hill
🏢 Techtronic Industries
📍 Richmond Hill