Overview

Fountain Tire Regina (Albert Street) is searching for a friendly, knowledgeable, and experiencedService Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.

What Does Fountain Tire Offer?
Competitive wages: $55,800 per year with possible bonuses!
Comprehensive health, dental, and vision benefits along with a competitive RRSP matching program to help you plan for a successful retirement
Regular day shift schedules
Excellent discounts for you and your family on tires, parts, and mechanical services
The prospect for growth that includes the potential to enter our management training program and own your own Fountain Tire store!

As a Service Manager, your duties will include:
Overseeing and managing mechanical and tire services
Setting quality standards and maintaining thequality of all shopactivities
Creating work orders and arranging bookings and communicating them to the technicians
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up
Recommend tire service, specialty tire service, wheel and mechanical service to customers




Ensuring completion of shop maintenance and repair work
Addressing customer complaints and inquiries in a courteous, professional manner
Advising techniciansof work that must be completed
Ensuring technicians compliance with company standardsregardingquality, safety, and customer service
Managing the morale in the shop by setting and demonstrating a solid business ethic for dealing with employees, suppliers and customers
Maintaining the cleanliness of the shop

Our ideal candidate has/is:
5+ years of automotive industry experience
Advanced knowledge of mechanical services is required
Commercial vehicle inspection program and out of province inspection certifications
Effective leadership skills, with a strong focus on operations and business processes
High level of integrity and accountability
A customer service focus
Ability to develop and maintain effective relationships with team members and customers
Strong communication, and interpersonal skills
Continuously looking to learn and use current skills and the demonstrated ability to recognize opportunities for improvements
Flexible, patient, and calm when working with tight schedules
J-18808-Ljbffr

📌 Service Manager, Regina Albert Street (Canada)
🏢 Fountain Tire
📍 Canada