Join Helical Pile Solutions as an Experienced Application Support Analyst in Calgary. Utilize your skills in Microsoft 365 and ERP systems to ensure the availability and performance of essential applications.
This role calls for a proactive Application Support Analyst, responsible for managing Microsoft 365 applications and associated business software. You will be instrumental in ensuring system stability, troubleshooting issues, and collaborating with vendors. With at least 3 years of experience, your analytical skills will shape the effectiveness of our operational applications and services.
Key Responsibilities:
• Serve as the Subject Matter Expert for internal applications
• Customize and manage Microsoft 365 applications for organizational needs
• Oversee ERP software and other business application support
• Investigate application issues and recommend solutions
• Facilitate training for users on systems functionalities
Requirements:
• 3+ years in application or systems support
• Expertise in Microsoft 365, especially SharePoint and Teams
• Experience with ERP and field-related software
• Solid analytical and troubleshooting capabilities
• Effective written and verbal communication skills
Shape the future of application support with Helical Pile Solutions in Calgary.
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