Drive customer satisfaction as a Customer Service Specialist at DSI, collaborating with AT&T; in vibrant retail settings. Utilize your skills to address device issues and enhance customer interactions effectively.
As part of the Retail Support team, you will engage customers directly, resolving their inquiries swiftly. Effective communication and emotional resilience are vital in navigating high-volume situations and supporting retail partners. Your role will significantly impact the customer experience.
Key Responsibilities:
• Deliver qualified support to AT&T; customers
• Address service, device, and billing concerns
• Troubleshoot issues while maintaining service quality
• Collaborate closely with retail leadership on escalations




• Document interactions accurately and thoroughly
Requirements:
• Exceptional customer service and communication skills
• Capability to manage stressful situations calmly
• Experience multitasking in complex environments
• Detail-oriented with robust analytical skills
• Availability for flexible schedule, including shifts on weekends
Enhance your career in retail sales by providing outstanding customer service and partnership alignment with AT&T.;
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📌 Customer Service Specialist In Retail Vancouver (Canada)
🏢 DSI Systems
📍 Canada