Parts CSR – Customer Service Representative

Weat ReadyQuip are currently looking to grow our team and expand ourorganization. In doing so, a Parts CSR is a key component to ourgrowth. We are searching for a dedicated, and self-motivated individual thatcan help bring ReadyQuip to the next level.

KEY ACCOUNTABILITIES
Manage the daily functions ofthe parts operations: including procuring, ordering, backorders, coreprocessing, pickups and drop-offs of parts to internal and external customers
Process all orders including:phone, email, over counter
Ensure customers’ needs are metin an productive, knowledgeable and professional manner
Maintain the parts physical andelectronic inventory and assemble hydraulic hoses to the standards
Process all core returns andwarranty parts
Provide on call service onweekends for emergency parts orders and all other required functions of theparts operations as necessary
Participate in protected work andenvironmentally sound behaviors and comply with company health and safety rules, policies andpractices

KEYQUALIFICATIONS
Post-secondary education and 3+years experience on a parts counter or inside sales role
Technical/mechanical aptitudeand/or background in heavy equipment / truck equipment




Customer centric with stronginterpersonal skills and relationship building capacity
Exceptional communication andorganizational skills
Ability to effectivelyprioritize and adapt in a fast-paced environment
Self starter, independent and ateam player with a sense of urgency
Computer and systems literatewith proficiencies with Excel and Word
Must be willing and able towork flexible hours in support of the business needs
Must have a clean driver’sabstract

CHARACTER COMPETENCIES
Ability to multi task
Critical thinking: using logicand reasoning to identify the strengths and weaknesses of alternativesolutions, conclusions, or approaches to problems
Judgment & decision making:display professional actions based on common sense and cost-advantage analysis
Coordination: adjusting actionsin relation to others’ actions
Leadership and persistence inface of obstacles
Self-Motivated

Plese send your resume to

We thank all applicants for theirinterest; however, only those selected for an interview will be contacted. Allapplicants that are chosen should be prepared to demonstrate his/hers abilitiesat interview. No phone calls, please. ReadyQuip is an equal opportunityemployer.
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📌 Parts Csr – Customer Service Representative Timmins
🏢 ReadyQuip
📍 Timmins