Join Fatigue Science in Vancouver as a Director of Implementation and lead the charge in optimizing industry safety through cutting-edge software solutions. This leadership role emphasizes customer success and technology integration in a hybrid model.
Reporting to the CEO, you will harness your customer-centric leadership to drive the successful implementation of Fatigue Science's innovative fatigue management solutions. With a strong focus on understanding client needs and improving their operations, you will lead implementations and develop effective training methodologies. Your insights will advocate for customer needs and ensure long-lasting partnerships.
Key Responsibilities:
• Oversee implementation and change management efforts
• Collaborate on pre-sales and customer engagement strategies




• Support customers in integrating fatigue management policies
• Ensure project goals align with client objectives
• Establish relationships with executive sponsors for optimal service
Requirements:
• Bachelor’s Degree in relevant fields preferred
• Proven experience in SaaS and skilled services
• Strong presentation and interpersonal skills
• Ability to lead cross-functional teams effectively
• PMP or change management experience is valued
Leverage your leadership skills to advance safety and efficiency at Fatigue Science while driving customer success.
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📌 Implementation Director with SaaS Focus (Vancouver)
🏢 Fatigue Science
📍 Vancouver