Senior Manager, Enterprise Applications (Applications Delivery & Operations)OpenText is a global leader in information management. As a member of our team, you will partner with top companies, tackle complex issues, and contribute to projects shaping the future of digital transformation.OpenText is AI‑first, future‑driven, and human‑centered. We’re hiring talent that AI can’t replace to help shape the future of information management.Your ImpactOpenText is seeking a Senior Manager of Solution Delivery and Development to act as a liaison between business stakeholders and lead delivery teams within the IT organization. This individual will be the lead on various initiatives within the IT domain and will work closely with internal Technology teams to design, develop, and implement system enhancements.What The Role OffersOwn IT related solutions/programs in the Professional Services IT Systems domain (e.G., Netsuite OpenAir)Manage onshore development workforcePartner with offshore development COE to ensure staffingImplement continuous improvement development through contemporary coding frameworks and best practicesThread multi‑phased solutions/projects across multiple releases into one coherent solution/programWork with stakeholders and within the team to develop aggressive, yet achievable, delivery roadmapsDrive the adoption of agile principles by collaborating with the Agile Coach, empowering the team to deliver value through continuous improvement and innovationAccountable for IT HLD (High‑Level Design) / DDD (Detailed Design Document): content, completion and qualityDrive & contribute to project solutions – JAD sessions, responsible for gathering input / documenting HLDAlign all technology teams (Digital, Network) when delivering IT solutionsSupport Architecture (Enterprise and Solution Architects)



in defining overall solution approach in partnership with technology stakeholdersSupport the Project Manager throughout the project life cycleWork with Enterprise Architecture and procurement on defining vendor expectationsCreate and manage governance/gating artifacts in collaboration with PM, application teams and governanceManage change requests and negotiate code drop dates in balance with business requested delivery datesSupport testing teams/activities: test plan/case consultation and manage defect triage with appropriate application teamsWork closely with third‑party technology vendors; challenge vendor designto ensure solutions satisfy business needsLiaise with other technology solution delivery groups including Network and Infrastructure teams to ensure smooth delivery of projects and application support for the businessDevelop realistic project plans with clearly stated deliverables and timelines in collaboration with the Business Unit, Go‑to‑Market, Planning, and Engagement teamsManage project and portfolio budgets and assist in managing cost‑center financialsCoordinate team efforts to resolve complex issues and conflicts and, when necessary, escalates to executive levelEndorse quality, innovation and timely communication of issues/opportunities. Coach team members in delivery,



issue management and risk managementWhat You Need To SucceedBachelor’s in Computer Science or related field or equivalent experience required10+ years of experience in the information technology field5+ years of experience in a project delivery role in a fast‑paced/agile environmentPrevious team management experiencePrevious IT program management experience preferredGeneral understanding of business operations and product deliveryDemonstrated ability to successfully lead complex IT projects and programsAbility to successfully implement and control budgetsEffective communication of technical information to both technical and non‑technical personnelCreative, detail‑oriented and capable of balancing the big picture with day‑to‑day needs of the organizationExcellent interpersonal and communication skillsExceptional written, verbal and presentation skillsExcellent organizational skillsFamiliar and comfortable utilizing the Scrum methodologyAbility to inform, educate and influence managers and employees to support goals and initiatives in a matrix environmentAbility to communicate, present and negotiate at any level of management across the organizationOne Last ThingOpenText’s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identity, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us [email protected] .Seniority level:DirectorEmployment type:Full‑timeJob function:Information TechnologyIndustries:Software DevelopmentToronto, Ontario, Canada – CA$90.00–CA$100.00 (3 hours ago)#J-18808-Ljbffr

📌 Senior Manager, Enterprise Applications(Applications Delivery & Operations) - C$90 - C$100 An Hour (Toronto)
🏢 opentext
📍 Toronto