Become an integral part of Bulletproof InfoTech as an IT Support Specialist! Harness your technical expertise in a collaborative, dynamic workplace dedicated to enhancing client technology experiences.
In this position, you will address user inquiries, configure and support business technology, and provide advice for optimal system use. Your role is essential in a company that prioritizes client success over billable hours, ensuring a positive impact in a fast-paced workplace.
Key Responsibilities:
• Configure, deploy, and manage business-class IT equipment
• Troubleshoot and resolve hardware and software issues
• Assist clients with Microsoft Windows, Exchange, and cloud services




• Provide recommendations for IT solutions based on user needs
• Document all support interactions and solutions in detail
Requirements:
• Proven experience with Microsoft Windows desktops and servers
• Familiarity with advanced firewalls and remote services
• Strong interpersonal and communication skills are essential
• IT certifications are a plus, but experience matters more
• Commitment to enhancing client satisfaction and relationship-building
Join us to make a difference while growing your IT support skills.
#J-18808-Ljbffr

📌 IT Support Specialist at Bulletproof InfoTech (Red Deer)
🏢 Bulletproof InfoTech
📍 Red Deer