Saltworks Technologies is seeking a Mechanical or Electrical Applications Engineer to support our customers in optimizing industrial systems. Your technical skills will directly impact client success and satisfaction.As a vital member of the Saltworks team, you will manage post-delivery support for industrial customers, providing them with reliable technical assistance. This hands-on role will require you to collaborate with engineers while deepening your knowledge of complex systems. You'll become a key resource for customers navigating operational challenges, actively contributing to product enhancements.Key Responsibilities:
Lead technical support for customer inquiries
Collaborate on troubleshooting and elevations of cases




Develop and maintain solid system and product knowledge
Document technical processes and customer feedback
Grow your skillset in technical coordination and engineeringRequirements:
A degree in Mechanical or Electrical Engineering
2 – 4 years of technical support experience
Hands-on experience with system diagnostics and controls
Familiarity with industrial safety standards in engineering
Solid organizational and analytical skillsBring your knowledge in engineering and customer support to enhance Saltworks Technologies' commitment to excellence. #J-18808-Ljbffr

📌 Mechanical/electrical Applications Engineer Position Richmond
🏢 Saltworks Technologies
📍 Richmond