Join Assent as a Customer Success Manager specializing in program delivery. Your role will focus on fostering relationships and executing project plans to ensure client objectives are met.
As a key player in customer success, you will provide senior-level support while maintaining client relationships. You'll lead high-level strategic planning and conduct program reviews to anticipate client needs. This position demands a proactive approach to problem-solving and a solid ability to communicate effectively with internal and external stakeholders.
Key Responsibilities: - Serve as a trusted advisor throughout the customer journey - Lead program reviews to address status, gaps, and next steps - Optimize solution alignment to enhance business value - Support sales in renewal management of accounts - Take on special projects to improve customer success metrics
Requirements: - 6+ years in customer success or consulting roles - Post-secondary education in a related field - Proficiency in MS Office and Google Applications - Solid analytical and reporting skills with Excel - Excellent written and verbal communication skills
Bring your passion for customer success and develop impactful relationships within Assent.#J-18808-Ljbffr

📌 Customer Success Manager With Assent Riviere Des Prairies—pointe Aux Trembles (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Assent
📍 Riviere-des-Prairies—Pointe-aux-Trembles