Elevate Lifemark Health Group's telecommunications as a Telecommunications Operations Lead in North York. Enjoy a hybrid work model while managing a comprehensive telecom workplace across various locations.

In this pivotal role, you will lead Lifemark's telecom operations, focusing on simplifying communications and enhancing service delivery. Your responsibilities will include overseeing telephony services and managing vendor relations, ensuring that all telecom functions align with business growth strategies.

You'll play a crucial role in supporting clinic transitions and operational improvements.

Key Responsibilities:
Manage telecom service delivery and oversight
Direct Ring Central and related service operations
Act as senior escalation for telecom incidents




Ensure proactive monitoring and incident management
Collaborate on telecom-related project implementation

Requirements:
Minimum 7 years in telecom or contact center operations
Relevant leadership experience of 3+ years
Knowledge of Ring Central, Cisco, or similar platforms
Expertise in project management and stakeholder interactions
Experience with operational transformations during transitions

Lead Lifemark's telecom services into a current era of operational excellence and innovation.
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📌 Telecommunications Operations Lead At Lifemark Toronto
🏢 Lifemark Health Group
📍 Toronto