Exciting prospect for a Contract Customer Service Representative specializing in HVAC support. This role is essential for ensuring customer satisfaction during a maternity leave coverage period.
As an integral part of our team, you’ll need at least 5 years of relevant HVAC experience. Your responsibilities will include customer support, process management, and working closely with different departments to resolve inquiries. Robust communication and organizational skills are necessary for this role’s success.
Key Responsibilities:
• Assist customers with technical product information
• Process orders and ensure accurate quotations
• Collaborate with operations and engineering teams
• Maintain detailed records of sales and customer interactions
• Drive HVAC projects effectively from start to finish
Requirements:
• 5+ years in HVAC with a solid understanding of technical issues
• Experience with AutoCAD and mechanical plans is a plus
• Proficient in Microsoft Office applications
• Demonstrated ability to handle pressure and difficult customers
• Commitment to safety protocols during COVID-19
Leverage your technical and customer service skills in this rewarding HVAC contract role.
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