Become a vital part of Newrest as a Customer Relations Manager. This energetic role centers on improving customer interaction and overseeing service adherence.
As a Customer Relations Manager, you will ensure effective communication between clients and internal operations. Your main tasks include creating technical data sheets, managing pricing structures, and addressing customer complaints. Proficiency in French and English is required to navigate diverse client needs effectively.
Key Responsibilities:
• Create and modify technical manuals and guides
• Analyze costs and update client price lists
• Respond to and document customer inquiries
• Facilitate smooth operational transitions with airline clients
• Maintain quality and service standards across departments
Requirements:
• Bachelor’s in Business Administration, Management, or similar
• Minimum 2 years in commercial/customer service roles
• Preferred experience in airline customer relations
• Fluency in English and French
• Solid organizational and negotiation skills
Make a significant impact on customer satisfaction and operational excellence at Newrest with your expertise.
J-18808-Ljbffr