Join Shangri-La Toronto as a Service Leader, and showcase your hospitality skills in a vibrant luxury environment. Focus on ensuring exceptional cleanliness and outstanding guest services.
In this supervisory role, you will support the Rooms Division Manager in overseeing the Housekeeping department's operations. You’ll coach staff, conduct quality inspections, and effectively manage resources to ensure guest satisfaction. Your leadership will be key in implementing Shangri-La's hospitality standards.
Key Responsibilities:
• Lead and motivate Housekeeping team members
• Monitor compliance with safety and security protocols
• Manage departmental supply inventory and records
• Perform regular quality inspections of services
• Facilitate effective communication between departments
Requirements:
• 2+ years in similar luxury service roles
• Hospitality Management degree or diploma desirable
• Excellent verbal and written English skills
• Familiarity with hotel management systems
• Availability for flexible shifts including weekends
Embrace the chance to uplift guest experiences while fostering a culture of excellence at Shangri-La Toronto.
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📌 Service Leader – Housekeeping Management (Toronto)
🏢 Shangri-La Group
📍 Toronto