Join EBus in Kamloops as a part time Customer Service Representative, delivering exceptional passenger support. Embrace a role that combines direct customer interaction with a focus on travel ease.
This role entails welcoming customers both in-person and remotely while assisting with reservations and travel inquiries. Book, modify, and cancel travel plans while ensuring accurate payments and transparent communication. Your contributions will enhance the overall travel experiences for passengers across BC and Alberta.
Key Responsibilities:
• Welcome customers with a positive, qualified demeanor
• Assist in booking, modifying, and canceling reservations
• Process payments and maintain accurate cash-handling records
• Provide accurate travel information on schedules and fares
• Conduct passenger head counts and manage boarding activities
Requirements:
• Previous customer service experience in transportation or retail
• Strong problem-solving and multitasking abilities
• Proficient in using reservation systems and Microsoft Office
• Punctual and reliable work ethic
• Completion of a criminal background check required
Deliver outstanding service and enhance travelers' experiences with EBus in Kamloops.
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