Join GSI as a Client Operations Support Specialist and contribute to outstanding client service in a full-time role. This position is focused on regulatory compliance and operational excellence.
The GSI Administration Support Specialist will handle client requests, monitor workflows, and uphold Service Level Agreements. Success in this role requires advanced problem-solving and multitasking skills, with a strong commitment to teamwork and client service. You will engage in cross-training and team-oriented initiatives while managing compliance with Anti-Money Laundering regulations.
Key Responsibilities:
• Track daily client requests for accuracy
• Escalate non-standard requests when necessary
• Process daily transfers and GSI payments
• Conduct Client Due Diligence and compliance audits
• Collaborate with underwriting and sales teams
Requirements:
• Education in a relevant field needed
• Outstanding written and oral communication skills
• Experience with Excel and analytical tasks
• Knowledge of risk management frameworks
• 2+ years in the insurance industry preferred
Drive client satisfaction and compliance with GSI in Mississauga.
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📌 Client Operations Support at GSI (Mississauga)
🏢 RBC Insurance
📍 Mississauga