Shape client relationships at Family Service Toronto as a Program Assistant. This full time role involves managing inquiries, providing resources, and ensuring efficient office operations.
In this key position, you will report to the Operations Manager and serve as the main contact for clients and visitors. Responsibilities include greeting guests, preparing information packages, answering calls, and inputting data into electronic databases. Your expertise in customer service and administrative functions will ensure smooth departmental processes.
Key Responsibilities:
• Greet and direct visitors and callers professionally
• Prepare and explain client information packages
• Answer inquiries and manage phone communications




• Input client data and manage records accurately
• Collect fees from clients, issuing necessary receipts
Requirements:
• 1-2 years of relevant college education or experience
• 1-3 years in reception and administrative roles
• Exceptional customer service skills
• Strong verbal and written communication abilities
• Knowledge of Toronto community resources
Enhance administrative operations and client interactions at Family Service Toronto while contributing to community support initiatives.
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📌 Program Assistant at Family Service Toronto
🏢 Family Service Toronto
📍 Toronto