Elevate marketing innovation with our Comms & Personalization team as a Strategic Growth Manager. Drive customer engagement and sales outcomes through AI-driven decisioning and journey orchestration.
We are seeking a seasoned strategic leader with at least 5 years of experience in growth and personalization strategy. You will own customer communication outcomes, analyze key performance indicators, and partner with teams to optimize initiatives. Your expertise in customer decisioning and journey orchestration will be crucial in enhancing conversions and revenue generation across portfolios.
Key Responsibilities:
• Own 1:1 communication strategies to drive growth
• Analyze KPIs to diagnose performance issues
• Collaborate with GTM teams for optimization




• Lead evolution toward customer-centric decisioning
• Develop executive presentations to inform leadership
Requirements:
• 5+ years in growth and personalization strategy
• Proven track record with 1:1 communication channels
• Influence business outcomes with cross-functional teams
• Exceptional storytelling skills for executive presentations
• Experience in agile project management
Bring your strategic insights and customer journey expertise to redefine our marketing landscape.
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📌 Strategic Growth Manager in Marketing (Toronto)
🏢 Telus
📍 Toronto