This role supports the design, development, and delivery of robust, scalable solutions across BMO digital channels and internal employee experiences using Microsoft Power Apps, Microsoft Power Automate, and Excel Macros. The candidate must have basic to intermediate Artificial Intelligence skills to adapt to rapid industry changes and enterprise level enablements of Artificial Intelligence related components. The incumbent applies disciplined solution design, strong front end build capability within the Power Platform, and a user centered mindset to improve how clients and employees engage with products and processes.The role is accountable for end to end delivery, including leading teams, managing delivery details with the project team, ensuring operational stability for live solutions, and strengthening business continuity through resilient design and support practices.Power Platform Solution Design and DevelopmentDesign and develop robust, scalable solutions using Microsoft Power Apps, including Canvas Apps and Model Driven Apps, with emphasis on usability, performance, resiliency, and maintainabilityBuild, enhance, and support automated workflows using Microsoft Power Automate, including approvals, triggers, integrations, exception handling, and monitoringLeverage Excel Macros and VBA where required to support automation, data processing, and operational workflowsDevelop solutions with business continuity in mind, ensuring applications are reliable, supportable, and resilient to change or failureDecompose user stories into detailed design specifications and implementation tasks, ensuring delivery aligns to functional and non functional requirementsWrite configuration and code, perform unit testing, develop documentation, and facilitate controlled deployment into productionNice to have: Basic video production skills including screen recording, editing, and audio handlingArtificial Intelligence Enablement and AdaptabilityApply basic to intermediate Artificial Intelligence skills to adapt to rapid industry changes and enterprise level enablements of Artificial Intelligence related components within the Microsoft ecosystemMaintain awareness of enterprise Artificial Intelligence governance and provisioning approaches relevant to Power Platform and Copilot capabilities, and incorporate applicable controls into solution designs where requiredLeadership, Delivery Management, And Consulting ResponsibilitiesLead or manage a team of Power Apps developers, providing direction, mentoring, and technical guidanceDevelop robust solutions and manage delivery details with the team, ensuring milestones, dependencies, risks, and quality standards are actively tracked to support business continuityManage day to day workload, capacity planning,



and task prioritization to meet delivery commitments and urgent business needsAct as a consultant to business and technology partners by advising on solution options, trade offs, and recommended approachesCoordinate closely with stakeholders to manage expectations, provide transparent updates, and resolve issues proactivelyIntake Assessment, Effort Estimation, and Upfront Risk ManagementInitiate and lead assessment of new intake requests by clarifying objectives, scope, dependencies, constraints, and support considerationsProvide transparent effort estimates, delivery timelines, and resourcing recommendationsIdentify and call out potential challenges upfront, including technical complexity, governance requirements, data limitations, security considerations, and scalability risksPresent proposed solutions to leadership with clear rationale aligned to banking standards, cyber security expectations, optimal performance, scalability, and long term supportabilityUser Experience, Design Discipline, And StandardsProvide guidance to business partners on design rationale, user experience considerations, and user centered design practicesImplement established design patterns, style guides, and accessibility requirements, while contributing to their continuous improvementDeliver pixel accurate functional implementations aligned to UX and Visual Design specificationsEnsure consistent application of design system standards across Power Platform solutionsProduction Support, Operational Stability, and Business ContinuityOwn and support production issues for live Microsoft Power Apps and Microsoft Power Automate solutions, including triage, investigation, mitigation, and resolutionPerform root cause analysis for production incidents and drive corrective and preventive actions aligned to established incident and RCA practicesEnsure operational readiness through monitoring considerations, support documentation, and sustainable support models for solutions deployed into production, supporting business continuity outcomesStakeholder Partnership and Continuous ImprovementBuild strong working relationships with internal and external stakeholders to support planning, delivery, and sustainment of solutionsAnalyze usage data, feedback,



and operational metrics to identify improvement opportunities and inform future enhancementsContribute to continuous improvement of Power Platform practices, standards, and delivery modelsQualificationsTypically between 3 to 5 years of relevant experience and a post secondary degree in a related field of study, or an equivalent combination of education and experienceDegree in Computer Science, Interaction Design, or Graphic Design preferredKnowledge of DevOps tools and practicesKnowledge of, and interest in, coding accessible digital solutions aligned with AODA and WCAG 2.0 standardsExperience with front end development languages and technologies, including HTML, CSS, and JavaScriptStrong understanding of User Experience and User Interface principles, best practices, and user research techniquesDemonstrated technical proficiency gained through education and or business experienceIn depth verbal and written communication skillsIn depth collaboration and team skillsIn depth analytical and problem solving skillsIn depth influence and stakeholder engagement skillsIn depth capability in data driven decision makingSalary$75,900.00 - $141,900.00Pay TypeSalariedAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.Bmo.Com/ca/enBMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.#J-18808-Ljbffr

📌 Associate Director, Innovation Solutions - $75,900 - $141,900 A Year (Toronto)
🏢 BMO
📍 Toronto