Become an IT Service Technician Level 2 and empower clients by diagnosing and fixing IT equipment issues at their locations. You will provide essential technology support for both corporate and residential clients.
We are seeking a motivated individual for the Level 2 IT Service Technician role. This position requires excellent communication skills and a strong background in IT support with at least three years of experience. You will be responsible for troubleshooting and problem-solving while maintaining exceptional customer service as you work in office.
Key Responsibilities:
• Diagnose and repair IT equipment for clients
• Communicate technical issues and solutions effectively
• Maintain client documentation and service records




• Meet 2-hour response times for client inquiries
• Work on a rotational on-call schedule as needed
Requirements:
• 3+ years of IT support experience
• Valid full G license and a clean driving abstract
• A+ Certification; Network+, MCP, or MCSA preferred
• Ability to lift 50 lbs and work at heights
• Fluency in English, both oral and written
Take your IT career to the next level with hands-on technical support experience that truly makes a difference.
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📌 IT Service Technician Level 2 Role (Kingston)
🏢 Ryan Computer Services
📍 Kingston