Elevate client experiences with FCT as a Customer Service Specialist. You'll handle inbound and outbound calls, ensuring top-notch service and support in a hybrid work setting.
FCT welcomes applications from customer service professionals eager to enhance their skills in a team-oriented atmosphere. As a Customer Service Specialist, you'll focus on legal documents and ensure compliance throughout the real estate transaction process. This role calls for exceptional communication skills and attention to detail, all while maintaining professionalism.
Key Responsibilities:
• Manage inbound and outbound service calls promptly
• Review legal documents for accuracy and compliance
• Support legal professionals with transaction coordination
• Conduct compliance checks on documentation before processing
• Educate clients on Title Insurance options
Requirements:
• 2-3 years of customer service in a call center
• Experience in real estate law or legal assistance
• Solid problem-solving and communication skills
• Detail-oriented with multitasking abilities
• Proficient in MS Office products
Utilize your customer service expertise to foster meaningful connections at FCT!
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📌 Customer Service Specialist at FCT (Oakville)
🏢 First American
📍 Oakville
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