Maximize guest satisfaction as a Hotel Reservations Coordinator, managing inquiries and bookings. Ensure optimal occupancy and revenue by delivering top-notch administrative support.
In this role, you will be the main contact for individual and group accommodations, collaborating with various hotel departments such as Front Desk and Housekeeping. You'll handle reservation accuracy while supporting sales efforts through effective communication and reporting, ensuring a seamless guest experience from inquiry to arrival.
Key Responsibilities:
• Respond promptly to reservation inquiries via multiple channels
• Process individual and group reservations efficiently
• Provide detailed information on room types and amenities




• Manage room inventory and maximize occupancy rates
• Create and maintain room booking lists for groups
Requirements:
• Diploma in Hospitality or related field is an asset
• 2-3 years of hotel reservations or sales support experience
• Proficient in Property Management Systems and Microsoft Office
• Strong organizational and communication skills
• Ability to work flexible schedule including weekends and holidays
Elevate your career in hospitality and enhance guest experiences through skilled reservation management.
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📌 Hotel Reservations Coordinator Position (Niagara Falls)
🏢 Owen Sound
📍 Niagara Falls