Join ENCORE as an Event Networking Specialist, ensuring high-quality internet services for live events. Focus on troubleshooting, setup, and client satisfaction for wired and wireless networks.
As a vital part of the team, you will handle a variety of internet service needs, coordinating with managers and venue IT for successful event outcomes. Your knowledge of advanced network configurations will be key in providing top-notch service and interpreting data to heighten client understanding.
Key Responsibilities:
• Manage technical support during live events
• Connect with clients for effective communication
• Proactively monitor network performance and user experiences
• Assist in upselling additional services and solutions
• Ensure meticulous setup and breakdown of equipment
Requirements:
• High school diploma required; bachelor’s preferred
• 1-2 years of field experience in networking
• 3-5 years in customer service/hospitality
• Achieve Computer Level 200 certification within three months
• Ability to engage with various stakeholders professionally
Leverage your networking skills to enhance client experiences at ENCORE’s exceptional events.
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📌 Event Networking Specialist Role (Brampton)
🏢 Encore Global
📍 Brampton