Enhance your career with Culligan Niagara as a Customer Service Coordinator in the Niagara Region. This full-time role combines front-line service and administrative tasks for optimal customer satisfaction.
As the first point of contact, you'll manage customer interactions and administrative duties. We seek a motivated individual skilled in handling cash transactions, scheduling, and maintaining accurate records. This position plays a pivotal role in our daily operations, ensuring a seamless experience for our customers.
Key Responsibilities:
• Serve as primary customer contact in person and by phone
• Process payments and maintain accurate transaction records
• Schedule and coordinate service calls and deliveries




• Prepare customer invoices and manage billing accounts
• Collaborate with service and sales teams for efficiency
Requirements:
• Experience in customer service, preferably in a service industry
• Robust communication and problem-solving skills
• Proficient with Microsoft 365 applications
• AI literate; experience with billing software is an asset
• Exceptional attention to detail and organizational skills
Deliver exceptional service, meticulous record-keeping, and assist Culligan in providing solutions to enhance customer satisfaction.
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📌 Customer Service Coordinator at Culligan Niagara (St. Catharines)
🏢 culligan-careers
📍 St. Catharines