Join Burberry in CA as a Retail Service Lead and enhance customer interactions on the sales floor. Your leadership will guarantee a memorable Burberry Experience for every client.
This role emphasizes supervision of the sales team to foster high-value experiences and effective coaching. You will partner with associates to boost their sales capabilities while managing customer flow and maintaining service quality. As a pivotal team member, you will also oversee the training of current staff and resolving customer concerns.
Key Responsibilities:
• Lead and motivate the sales team for success
• Provide coaching to enhance individual and team performance
• Ensure outstanding service delivery on the selling floor




• Collaborate with store management on goal-setting and performance feedback
• Manage customer service flow to maximize engagement
Requirements:
• 1-2 years of retail supervisory/management experience
• Proficient in POS systems and digital tools
• Excellent interpersonal and communication skills
• Strong understanding of sales strategies
• Knowledge of company policies and procedures
Become a vital part of Burberry’s mission to deliver exceptional luxury service in CA.
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📌 Burberry Retail Service Lead (Vancouver)
🏢 Burberry
📍 Vancouver