Join Bayshore HealthCare as an After Hours Client Service Coordinator to enrich lives through effective patient schedules. Drive impactful care coordination while enhancing your customer service skills.
This position is key in facilitating communication between patients, healthcare providers, and families. You will handle funder referrals, assign caregivers, and ensure service delivery aligns with client preferences. If you have a proactive approach to problem-solving and are committed to superior service, this role is perfect for you.
Key Responsibilities:
• Quickly process referrals in the EMR system
• Collaborate with Supervisors to assess service needs
• Schedule caregivers effectively based on availability
• Keep patients informed of their schedules
• Resolve patient concerns with efficiency
Requirements:
• Two years of customer service experience required
• Solid ability to communicate effectively
• Proficient in computer skills and EMR
• Must prioritize and manage multiple demands
• Proven organizational skills for independent work
Become the vital link in patient care through effective scheduling and teamwork at Bayshore HealthCare.
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📌 After Hours Client Service Coordinator Role (Calgary)
🏢 Bayshore HealthCare
📍 Calgary