Become an integral part of MNP's Technology - Support Services team as an IT Support Technician. Engage with team members across Canada, providing essential support on various technology tools.
MNP, a leading Canadian accounting and advisory firm, seeks a skilled IT Support Technician. This role demands proficiency in IT support and customer service, along with the ability to learn quickly in a dynamic setting. Your contributions will ensure the smooth operation of critical technology applications, enhancing efficiency for team members.
Key Responsibilities:
• Provide daily technology support both remotely and in person
• Configure and deploy key business applications, especially in tax and accounting
• Offer technical assistance for workstations, laptops, and mobile devices




• Enhance IT support standards, guidelines, and processes
• Manage support requests through ServiceNow and update the knowledge base
Requirements:
• Experience in IT support or customer service
• Proficient in modern Windows-based operating systems
• Strong learning capability for new applications
• Bilingual skills in French and English required
• Willingness to travel and work flexible hours
Bring your tech expertise, customer service skills, and problem-solving abilities to MNP and support team members effectively.
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📌 IT Support Technician at MNP (Sherbrooke)
🏢 MNP
📍 Sherbrooke