Become a crucial part of Phantom in Abbotsford as an Order Administration Representative. Engage in order processing, manage custom orders, and communicate effectively with internal teams.
Reporting to the Field Support Supervisor, this role requires expertise in production, shipping, and materials management. You’ll facilitate smooth order transitions, perform timely liaison with departments, and enhance customer service experiences. Your contributions will uphold Phantom’s commitment to quality and timely service.
Key Responsibilities:
• Liaise daily with Production and Shipping teams
• Coordinate custom color match program and paperwork
• Ensure timely conversion of off-the-shelf orders
• Run daily reports and communicate outcomes
• Address order exceptions and special instructions
Requirements:
• High school diploma required
• Minimum two years in production or capacity planning
• Robust communication and interpersonal skills
• Attention to detail in all tasks
• Ability to manage stressful customer interactions
Utilize your organizational skills to elevate Phantom’s order management and customer satisfaction standards.
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📌 Order Administration Representative at Phantom (Abbotsford)
🏢 Phantom Screens
📍 Abbotsford