Join Payments Canada as a Bilingual Payment Operations Centre Analyst Level 3 in Toronto. Engage in 24/7 operational duties ensuring reliable payment processing for Canadians. This Level 3 Analyst position is integral to the operations team at Payments Canada.
Candidates should have a solid technical background and at least five years of experience in a Service Desk environment. You will play a key role in system monitoring, incident management, and relationship building with various stakeholders to safeguard the payment infrastructure. Key Responsibilities:
- Conduct routine system validations and monitoring
- Serve as point of contact for service partners
- Ensure compliance with established best practices
- Facilitate communication across various stakeholder groups
- Support project deployment and documentation standards Requirements:
- Fluent in English and French
- Five years of operations support experience
- Strong expertise in ITIL methodologies
- Exceptional organizational and multitasking skills
- Willingness to participate in on-call rotation Leverage your bilingual capabilities and operational skills to make a significant impact at Payments Canada.