Drive innovation at TMX Group as a Salesforce Business Analyst in Montreal, QC. You’ll leverage Salesforce Service Cloud and Experience Cloud to deliver compelling solutions for internal stakeholders. In this hybrid role, you'll collaborate closely with various teams to analyze, design, and implement Salesforce solutions.

You must possess at least three years of experience as a Business Analyst, alongside strong Salesforce certifications. Your expertise in systems stability and issue resolution will support TMX's commitment to operational excellence. Key Responsibilities:

- Analyze client needs and design effective Salesforce solutions
- Provide exceptional technical support to internal users
- Monitor and ensure stability across the Salesforce platform
- Identify and resolve production workplace issues Requirements:
- 3+ years of Business Analyst experience
- Salesforce certifications in Service Cloud and Experience Cloud
- Deep understanding of Salesforce functionalities
- Proficiency with Agile and Scrum methodologies
- Fluent in both French and English Utilize your analytical skills and Salesforce knowledge to enhance operations at TMX Group.

📌 Salesforce Business Analyst – TMX Group (Montreal)
🏢 Socket.dev
📍 Montreal